Delivery policy

Last updated: November 14, 2026

Digital guides & printables

Delivery is instant. After your payment is confirmed, Stripe sends you to a private download page where you can download your PDF and read an online version. Save the file to your device. Stripe also emails you a receipt.

Lost your download link or had trouble? Contact us via a direct message to @yssn_nino1 on TikTok with the email you used at checkout, and we'll resend it, usually within 2 business days.

Trip plans

Your plan is delivered as a PDF to the email you used at checkout: within 3 business days for a Premium Itinerary, 5 business days for a Personalized Trip Plan, and 7 business days for a Family Planning Package, counted from when we have the trip details we need. Business days are Monday to Friday, excluding US federal holidays.

If we can't deliver on time, we'll let you know and you can choose a full refund.

Nothing is shipped

All our products are digital. There are no shipping fees.