Refund policy
Last updated: November 14, 2026
Booked a flight, hotel, car, or activity through a partner link? Refunds for those bookings are handled by the company you booked with, under their policies. For flight delays and cancellations, see our Delay Help Center.
Digital guides & printables
Because files are delivered instantly, sales are generally final. But we want you to be happy: if a file won't open, is damaged, or isn't what the product description said, contact us within 14 days of purchase and we'll fix it or refund you in full.
Travel concierge services
- Before we start work: full refund if you cancel within 24 hours of purchase or before we've started your plan, whichever is later.
- Late delivery: if we miss the delivery window in our delivery policy, you can choose a full refund.
- After delivery: we'll make the revisions included with your plan. If the plan still doesn't match the details you gave us, contact us within 14 days and we'll work it out, including a partial or full refund where fair.
How to request a refund
Contact us via a direct message to @yssn_nino1 on TikTok with the email used at checkout. Approved refunds go back to your original payment method through Stripe and usually appear within 5–10 business days, depending on your bank.
This policy doesn't affect any rights you have under consumer protection law.